{"id":8146,"date":"2021-02-09T10:38:10","date_gmt":"2021-02-09T16:38:10","guid":{"rendered":"https:\/\/ilfusion.org\/dev\/staging\/?p=8146"},"modified":"2024-04-04T12:52:53","modified_gmt":"2024-04-04T17:52:53","slug":"common-reasons-why-your-google-my-business-listing-was-suspended","status":"publish","type":"post","link":"https:\/\/ilfusion.org\/dev\/staging\/common-reasons-why-your-google-my-business-listing-was-suspended","title":{"rendered":"Common Reasons Why Your Google My Business Listing Was Suspended"},"content":{"rendered":"<p>A <a href=\"https:\/\/ilfusion.org\/dev\/staging\/3-ways-to-optimize-your-google-my-business-listing\">Google My Business<\/a> (GMB) listing is one of the most cost-effective ways to market one\u2019s business online, aside from social media \u2014 it\u2019s free and easy to set up. For small businesses with limited resources, it\u2019s often the most viable and affordable option for local SEO.<\/p>\n<p>However, it\u2019s not enough to have your business listed on Google and leave it at that. Google has specific guidelines for businesses listed on GMB and if you\u2019re not careful, you may have your listing suspended. The frustrating part is that Google doesn\u2019t exactly tell you why.<\/p>\n<p>Here are some of the common reasons why your GMB listing was suspended:<\/p>\n<h6>1. Issues with business address<\/h6>\n<p>The most common reason for suspension is an issue with your business address, such as the following:<\/p>\n<ul>\n<li>Having multiple listings with the same address<\/li>\n<li>Using a UPS or PO Box for your business address (or sometimes, having an address near a UPS store)<\/li>\n<li>Using a residential address for a Service Area Business (SAB) listing<\/li>\n<li>Using an address for a shared workspace\/virtual office<\/li>\n<\/ul>\n<p>For more information about Google\u2019s guidelines for addresses, <a href=\"https:\/\/support.google.com\/business\/answer\/3038177#zippy=%2Clearn-more\" target=\"_blank\" rel=\"noopener\">check their guide here<\/a>.<\/p>\n<h6>2. Issues with business phone number<\/h6>\n<p>Another common issue is with the business phone number. Google recommends using a local phone number instead of a call center\/central number (i.e., it must be as direct as possible).<\/p>\n<p>Premium-rate business numbers and mobile numbers are also not allowed.<\/p>\n<h6>3. \u201cSpammy\u201d edits<\/h6>\n<p>Surprisingly, making too many changes to your listing all at once can also trigger a suspension. The reason is that Google flags this as suspicious (spammy) activity. To avoid this, it\u2019s recommended to make just one or two changes at a time, and then make the other couple of changes about 30 minutes after.<\/p>\n<h6>4. Misleading business description<\/h6>\n<p>There is an extensive list of content that is not allowed for business descriptions. A few common ones to avoid are the following:<\/p>\n<ul>\n<li>Content that contains private\/confidential information (e.g., government-issued IDs, personal financial information, transcripts that contain personal information, etc.)<\/li>\n<li>Content that focus too much on special promos\/discounts<\/li>\n<li>Offensive\/prohibited content (e.g., sexually explicit\/suggestive content, hate\/harassment\/bullying content, illegal products\/activities, etc.)<\/li>\n<\/ul>\n<h6>5. Irrelevant business name<\/h6>\n<p>Your business name should be consistent with what customers see on your business website, storefront, and other marketing collaterals. Other things to avoid in your business name:<\/p>\n<ul>\n<li>Trademark\/registered signs (e.g., use Starbucks instead of Starbucks&#x2122;)<\/li>\n<li>Marketing taglines (e.g., simply use McDonald\u2019s instead of McDonald\u2019s\u2019 <i>I\u2019m lovin\u2019 it<\/i>)<\/li>\n<li>Fully capitalized names that are <b>not acronyms<\/b>, even if the name is stylized that (e.g., use Subway instead of <i>SUBWAY<\/i>)<\/li>\n<li>Unnecessary special characters (e.g., Shell Pay@Pump), unless it\u2019s part of your real-world representation (e.g., Re\/Max and Toys \u2019R\u2019 Us are acceptable)<\/li>\n<li>Unnecessary information, such as store codes, phone numbers\/website URLs, and location\u2014these should be in their allocated fields in the listing, not in the business name.<\/li>\n<\/ul>\n<h3>The Next Steps to Take After a Google My Business Listing Suspension<\/h3>\n<p>As mentioned, Google does not provide the exact reason\/s for your suspension. The best course of action is to investigate the problem and review <a href=\"https:\/\/support.google.com\/business\/answer\/3038177?hl=en#zippy=%2Clearn-more\" target=\"_blank\" rel=\"noopener\">Google\u2019s guidelines<\/a>.<\/p>\n<p>Afterwards, simply fill out a <a href=\"https:\/\/support.google.com\/business\/troubleshooter\/2690129?hl=en\" target=\"_blank\" rel=\"noopener\">reinstatement request<\/a> and wait for around 72 hours for Google to respond.<\/p>\n<h3>Boost Your Online Presence with Digital Marketing<\/h3>\n<p>Google My Business is but one of the many tools at your disposal for digital marketing. If you need more help in boosting your business\u2019 online presence\u2014whether it\u2019s creating a professional company website, social media, designing and creating marketing content\u2014Ilfusion is here for you.<\/p>\n<p>To know more, send us an email at <a href=\"mailto:creative@ilfusion.com\">creative@ilfusion.com<\/a> or call us at 888-420-5115.<\/p>\n","protected":false},"excerpt":{"rendered":"A Google My Business (GMB) listing is one of the most cost-effective ways to market one\u2019s business online, aside from social media \u2014 it\u2019s free and easy to set up. For small businesses with limited resources, it\u2019s often the most viable and affordable option for local SEO. However, it\u2019s not enough to have your business&#8230; <a class=\"readM\" href=\"https:\/\/ilfusion.org\/dev\/staging\/common-reasons-why-your-google-my-business-listing-was-suspended\">view more<\/a>","protected":false},"author":1,"featured_media":10480,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[719,1393,74,1394],"class_list":["post-8146","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-articles","tag-digital-marketing","tag-google-my-business","tag-google","tag-local-seo"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Common Reasons Why Your Google My Business Listing Was Suspended - Ilfusion Creative<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Common Reasons Why Your Google My Business Listing Was Suspended - Ilfusion Creative\" \/>\n<meta property=\"og:description\" content=\"A Google My Business (GMB) listing is one of the most cost-effective ways to market one\u2019s business online, aside from social media \u2014 it\u2019s free and easy to set up. 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