Building a Digital Hub for Hope: Website Design for Tarrant County Homeless Coalition
When the Tarrant County Homeless Coalition needed a modern, accessible website to serve both citizens and partner organizations, they turned to J.O. Agency. We proudly collaborated with TCHC to create a digital resource hub — one that connects the community with critical services and opportunities to make a difference.
J.O.’s Strategic Vision
- Create a user-friendly, accessible website serving multiple audiences — citizens, nonprofits, and civic partners
- Design a clear, intuitive navigation system that makes vital resources easy to find
- Highlight TCHC’s community impact, initiatives, and service systems
- Encourage greater public engagement through volunteering, advocacy, and donations
J.O.’s Website Design & Development Approach
J.O. created a user-focused website that prioritized easy access to resources and community engagement opportunities. The team:
- Mapped user journeys for different audience groups seeking assistance or involvement
- Built clean, mobile-optimized design with intuitive navigation spotlighting key programs
- Strategically placed calls to action like “Get Help” and “Get Involved” without overwhelming users
- Collaborated with TCHC stakeholders to ensure tone and structure honored the coalition’s mission
- Designed a modern, responsive website framework optimized for both desktop and mobile
- Developed user pathways tailored to individuals seeking services, nonprofit partners, and volunteers
- Integrated content management tools for ongoing updates and event promotion
- Organized key service systems, contact information, and event listings into clear, approachable sections
- Conducted final QA testing to ensure accessibility, speed, and seamless user experience
IMPLEMENTATION
RESULTS & METRICS
- Delivered an accessible digital platform that empowers community members to find help or get involved
- Strengthened TCHC’s ability to promote events, services, and initiatives online
- Supported greater civic engagement across Tarrant County’s public, nonprofit, and private sectors
- Ongoing partnership: J.O. continues to support TCHC’s digital and communications needs
